NDIS Support Coordination | Sydney & Surrounds

Coordination of supports involves a higher level of support coordination for participants with more complex needs. At this level, support coordinators work closely with participants and service providers to ensure a smooth implementation of their NDIS plan. The coordinator acts as a central point of contact, safeguarding the participant’s rights, and working collaboratively to identify suitable service providers tailored to their needs.

Specialist support coordination is provided to individuals facing significant or complex challenges. They work closely with individuals to build their capacity to maintain relationships, achieve their goals, and participate fully in their community. The primary focus is on resolving any issues that may arise, identifying suitable service providers, and developing strategies aimed at building resilience and independence.

Once the individual’s goals and needs are understood, the support coordinator will work closely with them to develop a comprehensive support plan. This plan outlines the specific services and supports required to achieve these goals. It involves identifying suitable service providers, establishing timelines, and overseeing the delivery of services as outlined in the plan.

Connecting individuals with the right support and services is a fundamental aspect of the NDIS. It involves identifying and facilitating access to a diverse range of service providers, including healthcare professionals, therapists, community organisations, and disability-specific programs.

Once individuals are connected with supports and services, it is essential to establish and maintain these supports over time. This involves setting up the necessary arrangements, ensuring ongoing communication with service providers, and conducting regular reviews to assess progress.

Continuous evaluation of the effectiveness of support services is essential for the success of an NDIS plan. Support providers and participants regularly assess whether the services are helping individuals achieve their goals and improve their quality of life. When necessary, adjustments are made to the type of support being provided.

Sometimes, individuals may encounter crises, such as health emergencies, housing issues or mental health challenges. It is important to have mechanisms in place to identify, mitigate and manage these crises effectively. Support coordinators are trained to recognise potential crisis situations, implement crisis management plans, and, if needed, access emergency services.

Alongside all of the above responsibilities support coordinators also:

• Support individuals in becoming more independent
• Helping plan for unexpected transitions, e.g. moving house.
• Prepare for and participate in NDIS plan reviews.
• Foster self-advocacy and decision-making skills.
• Empower the participant to exercise choice and control over their support services.
• Assist in resolving issues or disputes related to NDIS services.

Support coordination can be included in your NDIS plan at your planning meeting or plan review. You need to express to your planner or local area coordinator that you need assistance in coordinating and managing your supports.

The frequency of meetings with your support coordinator will depend on your individual needs. Initially, meetings may be more frequent to establish goals and develop your support plan, with ongoing meetings to review progress and make any necessary adjustments.

The duration of support coordination can vary, depending on the participant’s needs. In most cases, support coordination is offered for a specified period stated in the participant’s NDIS plan.

Support coordination focuses on helping individuals access and manage their support services, while case management typically involves a more intensive and holistic approach, addressing broader aspects of an individual’s life, including social and personal challenges.

Yes, our support coordinators can assist in finding suitable housing options, such as short-term accommodation for individuals. They can help identify accessible housing, coordinate inspections, and connect with housing providers.

Absolutely! Support coordination includes helping participants connect with community activities, resources, and supports that align with their goals and interests.